FAQ
What is your reservation procedure?
Group reservations must be made at least 3 weeks in advance. Written confirmation will be sent by email or fax. Please review the confirmation information. Payment or purchase order should be sent at least two (2) weeks before your scheduled visit.
Reservations are NOT guaranteed without receipt of FULL payment or purchase order. Any request for changes should be called in to the STEM Learning Programs Office at (203) 372-3521 x. 117.
You will be charged for the number of students and chaperones indicated at the time of booking unless you call with headcount changes at least 48 hours prior to check-in.
Additional students and chaperones who arrive the day of the visit MUST be paid for at the front desk upon arrival; we do not send invoices for additional students and chaperones. Late arrivals will receive shortened programs. Please call if you will be more than 20 minutes late.