FAQ
What if I have to cancel?
To avoid unwanted charges, all changes MUST be called in to the STEM Learning Programs office no later than 48 hours prior to your visit. Refunds for reduced headcounts will only be issued if a minimum of 48 hours’ advance notice of change in attendance is given. Refunds or, where possible, options to reschedule are issued if your school or the Museum is closed or has a delayed opening due to bad weather. Cancellations without proper notice are not refundable.